Ah, the smell of fresh brewed coffee

What envelopes me when I walk into Starbucks is the smell. Delightful, fresh, full of promise. Followed by the cheery smiles of the people. Cartersville has a new Starbucks on Main Street with a grand view of the hills. It is a delightful place to read, think and enjoy- but this isn't an ad for Starbucks.

We have acquired "The Starbucks Experience : 5 Principles for Turning Ordinary into Extraordinary" (HD9199 .U54 S736 2007) by Joseph A. Michelli. Mr. Michelli "discovered that the success of Starbucks is driven by the people - the "partners" - who work there".

The key to success in any venture is the people. Read the principles- see if you could or would apply them to your enterprise.